Jingle ID and Customer Flow

Please follow these steps if you are using a JingleID.

If you have a JingleID we recommend the following steps to make sure we correctly match you with your favorite Claus performer. If you need assistance, please contact Support and one of our super-helpful Support Elves will help.

Step 1: Enter the JingleID at registration. Please be careful to use the correct number.

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Step 2: You will find a green checkmark indicating the preferences that your Claus offers.

  • Please DO NOT change the language or type of Santa.
  • Only select an option(s) with a green checkmark next to it.
  • Confirm your JingleID is correct at the bottom of this page.

For example (in the screenshot below), this Claus has green checkmarks to:

  • Serve Special Needs
  • Conduct Faith Based visits
  • Include Storytime

This Claus DOES NOT have green checkmarks, so he/she cannot:

  • Offer Sign Language
  • Include Mrs. Claus
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Step 3: Schedule date & time – Choose a day / time that your Claus is available.  Look for thegreen checkmarks.  If the day/time does not have a green checkmark, this Claus is not available. Please DO NOT select a day or time without agreen checkmark or you will not get scheduled with your preferred Claus.

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When you’ve selected a day / time with a green checkmark, the time will turn blue and you can then proceed to checkout by hitting Next.

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Once you have completed your order you can go to your Account page to see the JingleID on your account.

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